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Terence Bailey

Faculty/Staff Technical Support Specialist

IT Integrations and Solutions Professional II

IT

202G Brooks Hall

Bio

With nearly twenty years of experience supporting higher education information technology needs, Terence Bailey joins our organization as the Technical Support Specialist IT Integrations and Solutions Professional II, supporting the IT needs of Faculty, Staff, and Students. During his career, he supported various departments, including the physical sciences, Arts & Sciences, Libraries, Athletics, and Administrative units. Excellent customer service has been an identifiable and commendable trait, which he hopes to transition to the College of Design.
Away from campus, Terence enjoys watching movies, collecting Funko Pop figurines, tending to his plants and building terrariums, attending concerts, and traveling. He also enjoys spending time with his family, including his mini-wolfpack Thor and Ghostface. Additionally, Terence is a current student working towards completing a Bachelor of Arts in Liberal Studies with an African American Studies concentration at North Carolina Agricultural and Technical State University.

Education

Bachelor of Arts North Carolina Agricultural and Technical State University

Area(s) of Expertise

CompTIA A+, Dell Certified Systems Expert, Apple Certified Macintosh Technician, ITIL Foundations V3, Extron AV Associate, JAMF Certified Technician, Lean Six Sigma Green Belt, ServiceNow Fundamentals