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Melissa Eggleston

Cohort 5


Melissa Eggleston is a design researcher working for the U.S. Digital Service, part of the Executive Office of the President. She also has her own consultancy, Birdcall, and teaches UX design classes for UNC-Chapel Hill and other groups.

Since earning her Master’s from UNC-Chapel Hill in 2009, Melissa has worked with organizations of all sizes – from global nonprofits to new startups. Her most meaningful projects included those where she designed for survivors of interpersonal violence, sex trafficking, and substance abuse disorders.

Research Interest

Melissa will study how designers can conduct research and make products with care to better serve survivors of trauma.