Printing Information

Users print to the IT Lab and Cluster printers using the University’s WolfPrint system.
More information is available at go.ncsu.edu/print/.

Users may also use the University’s WolfPrint FollowMe printing system on some of our printers. FollowMe printers are only useful for simple black and white or color documents that don’t need any customization. Users send files to a generic print queue and retrieve their job and any FollowMe printer by swiping their ID card. More information is available at go.ncsu.edu/print/.

IMPORTANT:
When a print job is sent, it must be approved by the user at go.ncsu.edu/wolfprint.
Print jobs not authorized within 5 minutes will disappear. 

Please read this page before installing printers on your own computer.

Print Costs:

• Black and White laser prints up to 8.5″ x 11″ are $0.25 per page. Larger sizes up to 11.7″ x 17.7″ are $0.50 per page. (Two-sided prints are charged as two pages.)
• Color laser prints up to 8.5″ x 11″ are $0.50 per page. Larger sizes up to 11.7″ x 17.7″ are $1.00 per page. (Two-sided prints are charged as two pages.)
• Large-format prints, up to 44″ wide are $1.60 per square foot for color and $1.20 per square foot for grayscale. (You must select “Print as Grayscale” in the print dialog box to receive the discount. Instructions are posted by each large-format printer.)

We have a variety of printers available. Please see the page on Capabilities of College of Design WolfPrint printers.

Users will need to add money to their AllCampus account at print.ncsu.edu in order to use printers. Log in there using your Unity ID and password. Visa and MasterCard are accepted or you may add money in person at the West Dunn Building.

If your print job(s) did not print and/or you wish to dispute a charge, go to go.ncsu.edu/print. Log in there using your Unity ID and password. Select Recent Print Jobs, and identify those job(s) by the the Date, Time and Cost shown. On the right end of each job listing is a link to request a refund. Click on that and fill out the brief form that follows. Users can see complete details of each print job at go.ncsu.edu/print. The College of Design IT Staff no longer handle refunds for print jobs. OIT staff now handle refunds.

Some Important Notes:

• You must have a positive balance in WolfPrint print credit or AllCampus account in order to print.
• WolfPrint printers are installed on IT Lab and Cluster computers and are ready to use. Instructions for adding printers to your own computer are available from the right of this page.

If you have trouble, please contact the College of Design IT staff in Brooks 202-204 for help. If you have a laptop you need help with, bring it with you. You can also send an email to design_help@ncsu.edu with specific information about your problem.