Printing-General Information

wolfprint logo

Users print to the IT Lab and Cluster printers using the University’s WolfPrint system. More information is available at go.ncsu.edu/print/.

Users may install printers on their own computers. Use the Installation links on the right side of this page for instructions. Users may also use the University’s WolfPrint FollowMe printing system on some of our printers. FollowMe printers are only useful for simple black and white or color documents that don’t need any customization. Users send files to a generic print queue and retrieve their job and any FollowMe printer by swiping their ID card. More information is available at go.ncsu.edu/print/.

IMPORTANT: When a print job is sent, it must be approved by the user via PCClient software or the web client at go.ncsu.edu/wolfprint. Print jobs not authorized within 5 minutes will disappear. 

PCClient or the web client communicate with the WolfPrint servers to provide users with current information about their WolfPrint accounts. PCClient is installed on all College of Design IT Lab and Cluster computers. Users can download the PCClient software from ClassStore in the folder: Information Technology/Public/PCClient Installers. Both Macintosh and Windows versions are available. Instructions for connecting to ClassStore are available from the right side of this page.

Please read this page before installing printers on your own computer.

Print Costs:
Black and White laser prints up to 8.5″ x 14″ are 10 cents per page. Larger sizes up to 11.7″ x 17.7″ are 20 cents per page. (Two-sided prints are charged as two pages.)
Color laser prints up to 8.5″ x 14″ are 25 cents per page. Larger sizes up to 11.7″ x 17.7″ are 50 cents per page. (Two-sided prints are charged as two pages.)
Large-format prints, up to 44″ wide are $1.60 per square foot for color and $1.20 per square foot for grayscale. (You must select “Print as Grayscale” in the print dialog box to receive the discount. Instructions are posted by each large-format printer.)

We have a variety of printers available. Please see the page on Capabilities of College of Design WolfPrint printers.

Please read the Printing 101 handout for tips and information on efficient printing.

Users will need to add money to their AllCampus account at print.ncsu.edu in order to use printers. Log in there using your Unity ID and password. Visa and MasterCard are accepted or you may add money in person at the West Dunn Building.

If your print job(s) did not print and/or you wish to dispute a charge, go to go.ncsu.edu/print. Log in there using your Unity ID and password. Select Recent Print Jobs, and identify those job(s) by the the Date, Time and Cost shown. On the right end of each job listing is a link to request a refund. Click on that and fill out the brief form that follows. Users can see complete details of each print job at go.ncsu.edu/print. The College of Design IT Staff no longer handle refunds for print jobs. OIT staff now handle refunds.

Some Important Notes:

• You must have a positive balance in WolfPrint print credit or AllCampus account in order to print.

• WolfPrint printers are installed on IT Lab and Cluster computers and are ready to use. Instructions for adding printers to your own computer are available from the right of this page.

• You should continue to prepare your print jobs for efficient printing by keeping file sizes and image resolution low. Take a look at the Printing 101 Handout for tips on efficient printing.

To install WolfPrint printers on your Macintosh or Windows computer, please see the appropriate instructions in the navigation list to the right of this page.

If you have trouble, please contact the College of Design IT staff in Brooks 202-204 for help. If you have a laptop you need help with, bring it with you. You can also send an email to design_help@ncsu.edu or use this form to contact the College Information Technology staff with specific information about your problem.