{"id":591,"date":"2022-08-22T13:49:45","date_gmt":"2022-08-22T17:49:45","guid":{"rendered":"https:\/\/design.ncsu.edu\/designitforward\/?page_id=591"},"modified":"2022-09-14T15:59:08","modified_gmt":"2022-09-14T19:59:08","slug":"habitat-for-humanity","status":"publish","type":"page","link":"https:\/\/design.ncsu.edu\/designitforward\/projects\/habitat-for-humanity\/","title":{"rendered":"Habitat for Humanity"},"content":{"rendered":"\n

The people, mission and context<\/h3>\n\n\n\n

Habitat ReStores<\/a> are independently owned reuse stores operated by local Habitat for Humanity<\/a> organizations. ReStores accept donations and sell a constantly changing inventory of diverse, high-quality merchandise to the public at a fraction of the retail price, while diverting reusable household items and building materials from area landfills.<\/p>\n\n\n\n

<\/p>\n\n\n\n

The problem<\/h3>\n\n\n\n

Habitat for Humanity of Wake County ReStore<\/a> wanted to improve the way that their Procurement team worked with donors and each other to bring more high quality goods into the store. Their scheduling and mapping process was a tedious mix of separate systems that often led to miscommunication and sometimes resulted in missed donations.<\/p>\n\n\n\n

The goal was to dramatically increase the number and quality of weekly donor pickups from their current average of 300 in order to drive revenue in support of the Habitat for Humanity mission.<\/p>\n\n\n\n

For this challenge, the class was divided into two teams: one to focus on the donation experience (for people with household goods to donate), and the other to focus on the internal logistics experience (drivers, dispatchers)<\/p>\n\n\n

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