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COVID-19 Resources for Staff

COVID-19 Resources for Staff

As we continue to monitor the evolving situation with the Coronavirus (COVID-19), please continue to check www.ncsu.edu/coronavirus for the most up-to-date information. Please utilize the below list of resources as you plan for the coming weeks.

Important Updates:

  • The university is not technically closed, but all nonmandatory employees must work from home. If you cannot work from home, paid administrative leave has been extended through April 30, 2020 if you meet the criteria outlined in the Provost’s memo titled: Important Update: COVID-19 Special Faculty and Staff Leave Provisions.
  • Per Felicia: P-card receipts must be uploaded and submitted as usual.
  • The faculty/staff ombudsman will be holding a weekly open house to discuss engaging with conflict from 12 pm – 12:20 pm on Wednesdays. Participate here: https://ncsu.zoom.us/j/600172346
  • Please pair people who have capacity with people who need help (such as faculty and students).
  • Remember to be compassionate with students! Check in on their physical and mental well-being.
  • Set up call forwarding for your phone using Cisco Jabber  or Single Number Reach.

College of Design Communications to Staff

Additional Resources

FAQs for Working Remotely

For first-line information, remember to check the university’s Coronavirus response page. All faculty and staff should work with their direct supervisor to evaluate your remote working options.

Additional FAQs can be found on the University HR website.

Find updates here: https://www.ncdhhs.gov/divisions/public-health/coronavirus-disease-2019-covid-19-response-north-carolina/nc-updates

As of March 17, all non-mandatory employees will need to work from home. We know that not everyone can do their jobs from home (ex. IT Lab, Materials Lab). These folks will get paid administrative leave through April 30, 2020. See the Chancellor’s email from March 17 and an updated memo from March 30: COVID-19 Special Faculty and Staff Leave Provisions.

Install the Zoom Schedule Chrome extension to easily schedule Zoom meetings using your Google calendar.

Use the following products to work remotely:

Cisco Jabber – Collaborate with colleagues from your desktop, laptop, or mobile device. Includes instant messaging, presence, desktop sharing, and more.

Note: You must install the Cisco Jabber Client on every device you plan to use Cisco Jabber.

Single Number Reach – Receive your calls on another phone or your mobile device when away from the office.

The college is receiving mail and packages several times a week. Mail will be placed in your mailboxes in the Brooks Mail Room. If you are expecting a package, please notify Joe McCoy and send any package tracking information to him, jonas_mccoy@ncsu.edu.

See Telecommuting Tips

Email the College of Design IT staff at design_help@ncsu.edu with the request. 

Email the College of Design IT staff at design_help@ncsu.edu with the request. 

At this time, IT is planning to continue work, albeit remotely.

Pandemic and Communicable Disease Social Distancing and Alternative Work Resources – includes links to training videos on remote work

If you are sick, you can set up a phone out of office message and Gmail out of office reply, directing people to the appropriate colleague. You can also forward Gmail automatically to a colleague, either forwarding all emails or setting up a filter to forward specific email.

See OIT’s handy Quick Guide to Voicemail to learn how to check your work voicemail from another phone.

When an agency is open but an employee, who is a parent or guardian, is required to stay home with a child (as defined in the Family and Medical Leave Act) because of the closure of a daycare facility or a public school, the employee may, with approval of the supervisor, be allowed to work at home or elect to:

  • Use vacation leave.
  • Use bonus leave.
  • Use sick leave.
  • Use compensatory leave.
  • Take leave without pay.
  • Makeup time in accordance with the parameters for making up time during adverse weather. However, at the discretion of the college dean or vice chancellor, make-up time could be extended to 24 months if necessary.

This also applies for eldercare.

These guidelines apply equally to SHRA or EHRA employees and whether an individual is designated as a mandatory or nonmandatory employee.

Yes, in accordance with state policy, temporary employees and student workers are eligible to telework, with prior supervisor approval. It is imperative that temporary employees and student workers adhere to the same alternative work (telework) provisions as permanent full and part-time employees of the university.

Teleworking assignments do not change the conditions of employment or required compliance with policies and rules. Such assignments can be revoked at any time at the discretion of the university. Please refer to the university’s social distancing and alternative work guidelines for further details regarding the university’s alternative work guidelines during a public health emergency.

Resources for students 
Resources for faculty